Manage Service Texts

Explanation

As a service can have different description, like a Description per Language, per Context, for CS Beneficiary or a Specific text, E-Care offers the possibility to define various descriptions according to those criteria.

Assign a Service Text

On the Service List or Service card, using the ribbon menu, select Service Text.

Fields Description

A summary description of all available fields on the Service Text.

Text fields

> Service code : it's just a reminder of the service you're working on

> Language Code : Select the appropriate language for CH:(DES;FRS;ITS;ENU)

> Rule Context Code : Select the related context

> CS Beneficiary : Different description for CS beneficiaries

> Description : The description

> Specific : use this when the Rule has `Specific` in the `Description Method`

tip

In the description, you can use wildcards to have variable text displayed, i.e. for service Appartment, for language DES put in description *Wohnung %category% and you'll get the price category used by the beneficiary in the text. FOr the object Descriptionfrom the department use %objectdesc%.

caution

Ensure the contact/beneficiary has a Language Code defined or you will get unexpected descriptions. Also make sure the related Invoicing Rule has the field Description Method set to Service